Q. How often do you operate?
We operate 7 days a week. Departure times are at 1:00pm from
both the San Francisco Bay Area and Los Angeles areas. |
Q. Can you leave at 8:00am?
No, we don't depart at 8am in order to avoid the morning commute
congestion leaving the depature city. |
Q. Can you leave at 10:00am?
No, we don't depart at 10am in order to avoid the evening commute
traffic congestion at the destination city |
Q. How long is the travel time?
It takes about 6.5 to 7 hours. |
Q. How far ahead need to make the reservation?
48 Hours. (24 hours upon request ) |
Q. Discount on round trip?
No, we have a computer generated dynamic pricing.
Sooner you make a non-refundable reservation, better price you
will get. |
|
Q. Cancellation policy.
Your reservation is non-refundable. You may change
the date with $10.00 handling charge.
There is no exception. Please make sure your date for the
travel is a firm date.
|
Q. How long will the bus wait?
5 minutes. |
Q. If I miss the bus, will there be a charge?
Yes. |
Q. What type of payment do you take ?
Cash, Credit Card (VI, MC, Amex, Discover) |
Q. Is there a discounted fare for children?
Infants up to 2 years old ride free; ages 3-6 pay half price;
7years and older pay full fare. |
Q. Does the bus have a restroom?
Yes, buses are equipped with restrooms. |
Q. Do you make any stops?
Yes. Half way about 200 miles there is a 15 minute rest stop.
|
Q. Do you have insurances?
All vehicles are insured by PUC approved insurance companies.PUC
regulations require a minimum insurance coverage of 5 million
dollars. |
Q. Can handicapped passengers travel with their wheelchair?
Yes, but the wheelchairs must be foldable. |
Q. Do you allow pets? (Dogs or Cats)
Yes as long as pets are transported in a pet carrying
cage. |
Q. Can I bring luggage?
Yes. |
Q. Do I have to stay at the hotel where I am either
departing from or being dropped off?
No. |
Q. Do you make the hotel reservation?
No. CAShuttlebus does not contract with the hotel for room reservations
so passengers must make hotel reservations themselves. |
| Q. Is there a charge for Hotel parking?
|
-Los Angel
| Glendale Hilton |
Daily Parking Charge $11.00 |
| Holiday Inn Long Beach / Holiday Inn Torrance |
Complimentary Parking |
| Anaheim Park Hotel |
Complimentary onsite Parking |
| Shilo Inn |
Free Parking (Need to let Front Desk know) |
| Sportsman's Lodge |
Parking for Hotel Guest only |
| Wilshire Grand Hotel |
Daily Parking Charge $26.00 |
|
-San Francisco
BART STATION
|
Free Parking |
| San Francisco Hilton |
Daily Parking Charge $33.00 |
| Hilton Santa Clara |
Parking for Hotel Guest only |
| Westin Santa Clara (Right next to Hilton) |
Free Parking |
|
| Above parking information is subject to change
without notice by the hotel. So, it is recommended that you
call the hotel to verify their parking policy. California Shuttle
Bus is not responsible for any extra charge parking tickets
or towing. |
| Q. Are there rental car services available at the
Hotels? |
-Los Angeles
| Glendale Hilton |
Avis |
| Holiday Inn Long Beach |
Not Available |
| Holiday Inn Torrance / Wilshire Grand Hotel |
Enterprise |
| Anaheim Park Hotel |
Not Available |
| Shilo Inn / Sportsman's Lodge |
Enterprise |
|
-San Francisco
| San Francisco Hilton |
Budget |
| Hilton Santa Clara |
Avis |
|
